The Mines and Geosciences Bureau Regional Office No. XIII participated in the Training on Managing Information Communication Technology (ICT) Services in Government Information Technology Infrastructure Library (ITIL) Framework on September 26-28, 2018 at the DICT Building in Diliman, Quezon City. The training was conducted by the Department of Information and Communication Technology (DICT) Central Office. It was participated by National Agencies, Local Government Units and stakeholders from the private sector. The following topics were discussed during the training: ICT Service Management and Competency; Performance View of ICT Services Management; ICT Service Management Life Cycle, Processes and Organization; ICT Services Strategy; ICT Services Design; ICT Services Development; ICT Services Support; ICT Services Information Security; ICT Service Desk Guide; and Technologies on ICT Service Management. The aforesaid topics were discussed by Mr. John J. Macasio. These topics centered on how stakeholders manage ICT computer architecture services properly within the guidance of the continue reading : MGB RXIII participates in Training on Managing ICT Services in Government ITIL Framework
